-
Get the Book
-
Get the Feed
Category Archives: Public Relations
Lessons from Case Studies
February 13, 2010 – 7:50 am
Although it's too early to determine the damage done to Toyota's reputation due to the recall of some 8 million vehicles this month it's a good time to consider what behavior causes a crisis to… read more »
Personalities in Crisis: Tiger Woods
December 30, 2009 – 7:10 am
From the world's best golf professional to a politician to the director of a local charity, personalities at the top of their profession can engage in behavior that can damage or destroy their reputation and… read more »
Media Monitoring: A Look Outside Your Organization
April 1, 2009 – 11:20 am
Just as a pilot needs accurate information to navigate through clouds a communicator needs accurate feedback to navigate through the fog of a crisis. For most crises, that information can be obtained through media… read more »
What Separates When the Balloon Goes Up From Other Crisis Books?
March 9, 2009 – 10:56 am
I wrote When the Balloon Goes Up: The Communicator’s Guide to Crisis Response primarily for public relations/communications professionals and students who need crisis-tested strategies and tactics. The book contains some theory but mostly nuts-and-bolts… read more »
