Crisis Response Communications

Crisis Management Skills for Public Relations Professionals and Students

Tag Archives: crisis

Crisis Management Communications Roles and Responsibilities: Analyst

August 31, 2009 – 1:43 pm

In the last article we discussed the role and responsibilities of the communications team leader. This article covers the duties of the communications analyst, the person who ensures the response is effective. An Important Crisis Management Role The analyst gathers and interprets data about the crisis from several sources to determine the effectiveness of the [...]

By Bob Roemer | Posted in Crisis Response | Also tagged , , , , , ,

Media Monitoring: A Look Outside Your Organization

April 1, 2009 – 11:20 am

Just as a pilot needs accurate information to navigate through clouds a communicator needs accurate feedback to navigate through the fog of a crisis. For most crises, that information can be obtained through media monitoring. Media monitoring provides a look outside your organization to learn what people important to it – your stakeholders – are [...]

By Bob Roemer | Posted in Public Relations | Also tagged , , ,