Crisis Response Communications

Crisis Management Skills for Public Relations Professionals and Students

Tag Archives: media monitoring

Crisis Management Communications Roles and Responsibilities: Team Leader

July 23, 2009 – 10:54 am

The first step in communicating about an event that places your organization’s reputation at risk is a thorough understanding of the roles and responsibilities required for a successful response. Depending on your organization’s mission and the type of situation you’re facing some of the concepts discussed in this article will be appropriate, others not. You’ll [...]

By Bob Roemer | Posted in Crisis Response | Also tagged , , , , , ,

Media Monitoring: A Look Outside Your Organization

April 1, 2009 – 11:20 am

Just as a pilot needs accurate information to navigate through clouds a communicator needs accurate feedback to navigate through the fog of a crisis. For most crises, that information can be obtained through media monitoring. Media monitoring provides a look outside your organization to learn what people important to it – your stakeholders – are [...]

By Bob Roemer | Posted in Public Relations | Also tagged , , ,