Crisis Response Communications

Crisis Management Skills for Public Relations Professionals and Students

Tag Archives: spokesperson

Crisis Management Communications Roles and Responsibilities: Team Leader

July 23, 2009 – 10:54 am

The first step in communicating about an event that places your organization’s reputation at risk is a thorough understanding of the roles and responsibilities required for a successful response. Depending on your organization’s mission and the type of situation you’re facing some of the concepts discussed in this article will be appropriate, others not. You’ll [...]

By Bob Roemer | Posted in Crisis Response | Also tagged , , , , , ,

The Three Components of Effective Crisis Response

March 1, 2009 – 9:17 am

Regardless of its size or purpose no organization is immune from a crisis that can damage or destroy its reputation. An image is fabricated; a reputation is earned. An image is mostly an internally generated description depicting how an organization wants to be perceived. Some Mission, Vision, Values Statements and marketing campaigns fall into this [...]

By Bob Roemer | Posted in Crisis Response | Also tagged , , , , , , ,